Visitor FAQs

Purchasing Tickets and Passes

• +  -   What are my options for purchasing tickets?

  Members: Members do not need to reserve Exhibit Halls tickets in advance; you may proceed directly to the entrance with your membership card. If you wish to reserve tickets for an Omni, Planetarium, or 4-D show, or if you wish to bring more guests than covered by your membership, you may reserve tickets online  here., or over the phone by calling 617-589-0180 between 9:00 a.m. and 5:00 p.m. daily. You must be logged into your membership account to reserve tickets online. Learn more about your online account, and how to use your bonus passes here.

  Nonmembers: Skip the line and purchase your tickets online at www.mos.org. Or you can call Science Central at 617-723-2500. Capacity is limited to allow for safe distancing, so we recommend that you reserve/purchase your tickets ahead of your visit.

  Admission price is: $29 for adults, $24 children* (ages 3 – 11), and $25, seniors.
  *Note that children under 3 are free.

  Employees of Corporate Members:Employees of corporate members who have paper passes in their possession can reserve tickets by going to mos.org and entering the code on their paper passes at the time of checkout OR they can call Science Central, 617-723-2500, to reserve. For more details on corporate membership or to find information regarding Museum benefits for employees of corporate members, please visit www.mos.org/corporate-membership.

• +  -   Is the Museum accepting free / discounted admissions?

  The Museum is offering limited free or discounted admissions, which include Exhibit Halls passes issued by the Museum, MA WIC / EBT/ Healthcare Connector Card, US Active Duty Military, Library Passes, Wonderfund, Go City and Boston CityPASS (visit mos.org/ways-to-save for more information).

  The Museum also participates in the Association of Zoos and Aquariums (AZA) reciprocal program and Association of Science-Technology Centers (ASTC) passport program. Our members can use their membership card for free or discounted admission to nearly 500 zoos, aquariums, and science centers worldwide. To find out more about our Reciprocal Admission program, visit mos.org/reciprocity.

  Museum capacity is limited to allow for safe distancing so timed tickets are required. It is recommended that you make your reservation in advance of your visit. To reserve a timed ticket, please call 617-723-2500 and be ready to describe the type of free or discounted pass you have. Once your tickets are reserved, you will receive a ticket confirmation via email. Please have your confirmation as well any required verification of your free or discounted purchase that may apply, available to present at the Exhibit Halls entrance.

Booking Tickets Online or over the Phone

• +  -   The date I want to visit on is sold out, can I purchase tickets when I get there?

  No. We strongly recommend making your reservation ahead of your visit. If tickets are sold out for a given day, please select another date to visit. You can reserve your tickets online, 24 hours a day, by visiting mos.org/tickets or by calling 617-723-2500, during regular business hours, in order to secure your date and time.

• +  -   Can I reserve tickets for a group visit or field trip?

  School Field Trips are currently available. For more details and information on how to book please visit mos.org/field-trips.

Planning Your Visit

The Museum has been transformed to offer a safe, fun experience for visitors, but that does mean some things have changed. Learn more on what you can expect when you visit the Museum.

• +  -   Visitor Code of Conduct

  At the Museum of Science, the health and safety of our staff, volunteers, and visitors is our number one priority. A visit to the Museum should be an enjoyable and memorable experience, and to preserve that opportunity, we ask all visitors to be respectful of each other and commit to these behaviors while in the Museum. Before visiting the Museum, please read the Code of Conduct

• +  -   Is there a parking garage?

  Yes, the garage is open on a first-come, first-served basis. More details on directions and parking can be found on our Directions and Parking page.

• +  -   Is there a cafe?

  The Riverview Café serves a selection of food every day. For more information on food service, see our cafe page.

  Due to reduced seating in our café, seating is reserved for café patrons. Visitors who prefer to bring in food are welcomed to consume it on the front plaza outside or at the picnic tables behind the Museum.

  Please note: Consuming food in the Exhibit Halls is not permitted.

• +  -   Will the Museum store be open?

  Our store is open Monday through Thursday 10:00 a.m. - 5:00 p.m., Friday 10:00 a.m. to 9:00 p.m., as well as Saturday and Sunday 9:00 a.m. to 5:00 p.m.

• +  -   Do you have food vending machines?

  Yes, the Museum vending machines are available.

• +  -   Can I bring in my own food?

  Currently, café seating is reserved for café patrons. Visitors who prefer to bring their own food are welcome to consume it outside on the front plaza or at the picnic tables behind the Museum.

• +  -   Can I leave the Museum and then re-enter?

  Yes, you will be required to show your confirmation again or a Museum hand stamp for re-entry, so please have it ready.

• +  -   Are strollers, wheelchairs, and scooters available?

  Yes, these are available on a first-come, first-served basis. Please see the information Desk for assistance. These amenities will be disinfected between each use.

• +  -   Are there lockers or a coatroom?

  Lockers are available for a small fee.

Museum Health and Safety

At the Museum of Science, the health and safety of our staff, volunteers, and visitors is our number one priority. A visit to the Museum should be an enjoyable and memorable experience, and to preserve that opportunity, we ask all of our visitors to be respectful of each other and commit to these behaviors while in the Museum.

Click here to see our Visitor Code of Conduct

• +  -   Do I need to wear a face covering or mask?

  In following with the CDC guidance, face coverings/masks are no longer required, but recommended during your visit to the Museum.

• +  -   Do you have hand sanitizer stations?

  Yes, there are stations located throughout the Museum.

• +  -   What are your cleaning and disinfection protocols?

  We have implemented enhanced protocols and procedures to help ensure the safety of guests, employees, volunteers and, of course, our animals.

Member FAQs

For answers to more frequently asked questions about visiting the Museum, visit our FAQ page

If you are an employee of a Corporate Member, you can contact corpmemb@mos.org with any additional questions.

• +  -   I'm a Museum of Science member, do I need to reserve timed tickets?

  Members do not need to reserve Exhibit Halls tickets in advance, you may proceed directly to the entrance with your membership card. If you wish to reserve tickets for an Omni, Planetarium, or 4-D show, or if you wish to bring more guests than covered by your membership, you may reserve tickets online at mos.org/tickets, or over the phone by calling 617-589-0180 between 9:00 a.m. and 5:00 p.m. daily. You must be logged into your membership account to reserve tickets online. Learn more about your online account, and how to use your bonus passes here.

• +  -   I'm an employee of a corporate member, how do I reserve tickets?

  Corporate member employees who have "Show & Go" access by showing a company ID will need to call Science Central 617-723-2500, during regular business hours, to make a reservation. Corporate member employees who have individual, single-use passes will need to visit mos.org/redeem to make a reservation. The Museum’s Corporate Relations team will share additional information and instructions specific to your company's corporate membership. Feel free to email corpmemb@mos.org with any questions.

• +  -   I am a member of another museum, zoo, or aquarium that has reciprocal admission benefits with the Museum, how do I reserve a ticket?

  Please verify that the organization you are a member of is on the Museum of Science reciprocity list. Based on your membership level, we will allow up to 4 people free entry into the Exhibit Halls; you simply need to show your membership card at the entrance. To reserve additional Exhibit Halls tickets, or to reserve tickets for any add-on venue, please do so online, by calling 617-723-2500, or by visiting the non-member line at our box office. No additional discounts apply. Please note, the Museum does not have access to membership lists from other organizations. You must present a valid membership card for free entry.