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Visitor Code of Conduct

At the Museum of Science, the health and safety of our staff, volunteers, and visitors is our number one priority. The Museum has developed a new set of routines and requirements to help ensure we do our part to stop the spread of COVID-19.

A visit to the Museum should be an enjoyable and memorable experience. To preserve that opportunity, we expect everyone to be respectful of each other, and be considerate of the multitude of views and opinions that are different from your own.

By reserving tickets and visiting the Museum of Science, you are agreeing to comply with the following requirements for visitor conduct.

Stay Home if Unwell

If you or anyone in your party is experiencing any COVID-19 symptoms or have recently been in contact with someone confirmed or suspected of having COVID-19, please stay home.

Face Coverings and Masks

Face coverings are required for all visitors 2 years of age and older.

Face coverings remain one of the best ways to prevent virus transmission. The CDC recommends wearing masks indoors for everyone in public areas of substantial or high transmission as well as for the protection of those who are at a “higher risk."

  • Due to current COVID conditions and for the safety of everyone the Museum requires that all visitors 2 years of age and older wear a face covering/mask during your Museum visit.

  • Your mask should cover your nose and mouth at all times except when actively eating and drinking in designated areas.

  • If you need to replace your mask while onsite, complimentary disposable masks are available at the Information Desk and box office or reusable masks are available for purchase in the Museum store.

Practice Social Distancing

Maintaining a safe distance from others is an important preventative measure to slow the spread and remains especially important for those that are unvaccinated. Therefore, we ask all visitors to practice social distancing as much as possible.
  • Keep your household group together as you move through the Museum.
  • Please respect social distancing signage found throughout the Museum.
  • Be mindful of social distancing while experiencing our exhibits. Don’t forget to “Stop, Scan, and Scrub." Stop as you enter exhibit galleries. Scan around to gauge if you can maintain safe distancing while in the gallery. Scrub (or sanitize) your hands before and after you visit a gallery space.

Wash Your Hands Frequently and Thoroughly

Handwashing is one of the best ways to protect yourself and your family from getting sick.
  • Wash your hands often with soap and water for at least 20 seconds or use a hand sanitizer that contains at least 60% alcohol.

Reserve Your Timed Ticket in Advance

  • All visitors (except Museum members) must reserve admission tickets in advance for Exhibit Halls and shows with timed entries.
  • Non-members, including children under the age of 3, are required to reserve a timed admission ticket online or by phone before visiting. Museum capacity will be limited, and Exhibit Halls and shows will be reserved according to timed entries. Once capacity is reached, we will be unable to allow entry to any more guests.

Follow Wayfinding, Directional Signage Where Indicated Throughout the Museum

To provide for distancing throughout the Museum, one-way directional flow has been instituted in some areas. Please respect all directional flow where indicated.
  • Be polite and stay to the right. Where directional flow is not indicated, we ask that you follow this simple practice to ensure appropriate social distancing at all times.

Respect Elevator/Escalator Usage

  • Please keep elevators open for visitors who are not able to use the stairs. If you are able to use stairs, please do so. Stairs are located throughout the Museum.
  • Museum elevators are limited to one household group at a time. Note there are One Way signs on some of the elevators. Please respect these signs and follow signage to another route.

Respect Your Fellow Visitors

We are dedicated to providing a harassment-free experience for everyone. The Museum does not tolerate discrimination or any form of unlawful harassment, including but not limited to sexual harassment. Accordingly, the Museum absolutely prohibits harassment or discrimination based on ability, age, color, ethnicity, race, family or marital status, sex, gender identity and expression, sexual orientation, pregnancy and related medical conditions, language, national origin, political affiliation, religion, socioeconomic status, veteran status, health status, and other dimensions of diversity.