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Visitor Code of Conduct

At the Museum of Science, the health and safety of our staff, volunteers, and visitors is our number one priority. The Museum has developed routines and requirements to help ensure we do our part to slow the spread of COVID-19.

A visit to the Museum should be an enjoyable and memorable experience. To preserve that opportunity, we expect everyone to be respectful of each other, and be considerate of the multitude of views and opinions that are different from your own.

By reserving tickets and visiting the Museum of Science, you are agreeing to comply with the following requirements for visitor conduct.

Stay Home if Unwell

If you or anyone in your party is experiencing any COVID-19 symptoms or have recently been in contact with someone confirmed or suspected of having COVID-19, please stay home.

Vaccination Requirements

Based on established metrics, the City of Boston has lifted the proof of vaccination requirement for entertainment venues.  This means that you will not need to show proof of vaccination to enter the Museum for your visit.

Face Coverings and Masks

In following with the CDC guidance, face coverings/masks are no longer required, but recommended during your visit to the Museum.

Face coverings are a critical public health tool for preventing the spread of COVID-19. 

  • Your mask should cover your nose and mouth at all times except when actively eating and drinking in designated areas.

  • If you need to replace your mask while onsite, complimentary disposable masks are available at the Information Desk and box office or reusable masks are available for purchase in the Museum store.

Practice Safe Distancing

Maintaining a safe distance from others is an important preventative measure to slow the spread and remains especially important for those that are not up-to-date on COVID-19 vaccines. Therefore, we ask all visitors to practice safe physical distancing as much as possible.

  • Keep your household group together as you move through the Museum.
  • Please respect safe distancing signage found throughout the Museum.
  • Be mindful of safe distancing while experiencing our exhibits. Don’t forget to “Stop, Scan, and Scrub." Stop as you enter exhibit galleries. Scan around to gauge if you can maintain safe distancing while in the gallery. Scrub (or sanitize) your hands before and after you visit a gallery space.

Wash Your Hands Frequently and Thoroughly

Keeping hands clean helps prevent the spread of germs, like COVID-19.

  • Wash your hands often with soap and water for at least 20 seconds or use a hand sanitizer that contains at least 60% alcohol.

Reserve Your Timed Ticket in Advance

  • All visitors (except Museum members) must reserve admission tickets in advance for Exhibit Halls and shows with timed entries.
  • Non-members, including children under the age of 3, are required to reserve a timed admission ticket online or by phone before visiting. Museum capacity will be limited, and Exhibit Halls and shows will be reserved according to timed entries. Once capacity is reached, we will be unable to allow entry to any more guests.

Respect Elevator/Escalator Usage

  • Please keep elevators open for visitors who are not able to use the stairs. If you are able to use stairs, please do so. Stairs are located throughout the Museum.

Respect Your Fellow Visitors

We are dedicated to providing a harassment-free experience for everyone. The Museum does not tolerate discrimination or any form of unlawful harassment, including but not limited to sexual harassment. Accordingly, the Museum absolutely prohibits harassment or discrimination based on ability, age, color, ethnicity, race, family or marital status, sex, gender identity and expression, sexual orientation, pregnancy and related medical conditions, language, national origin, political affiliation, religion, socioeconomic status, veteran status, health status, and other dimensions of diversity.