Membership Policies and FAQ

Due to recent changes to our website, the first time you log-in after September 20, you will need to reset the password on your account by hitting the “Forgot Password” button. You will then have access to your account as well as your digital membership card. Your physical or digital membership card will work at the Exhibit Halls Entrance, however, the parking kiosks will still require the physical membership card. If you are having trouble accessing your account, or have other questions or concerns, call us at 617-589-0180. Our phones are staffed daily from 9:00 a.m. to 5:00 p.m.

Membership Policies

For general questions about visiting the Museum please read our Visitor FAQs.

  • Up to two adults living in the same household may be listed on the membership card.

  • When visiting, at least one member who lives in the household must be present.

  • Admission privileges do not include visits with school groups.

  • Memberships are nontransferable, and cannot be shared between households.

  • Memberships are not refundable.

  • Legal Notice. All annual and other memberships are revocable licenses. The Museum reserves the right to refuse or revoke membership and/or deny admission without refund for noncompliance with applicable rules and terms or for inappropriate conduct.

Privacy Policy

The Museum of Science never exchanges or sells member email addresses. From time to time we collaborate with other not-for-profit organizations to offer special promotions and interesting opportunities to our members. In such cases, we may exchange member names and postal addresses. If you do not want your name or mailing address shared with other organizations, please notify us at 617-589-0180 or

Most Commonly Asked Questions