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Accessibility

Features for All Visitors

The Museum of Science offers a wealth of accessibility features for all of our visitors. Look here for parking and public transportation options, additional services such as sighted guide tours and ASL interpreters, and a list of accessible offerings throughout the Museum.

A Place for Everyone

The vision of the Museum of Science is one where everyone can participate equally in the excitement of science and technology learning. Barriers to access, whether caused by finances, culture, language, education, or ability, can inhibit exploration. The Museum is intent on breaking down these barriers while creating relationships with new audiences.

Please note that requests for interpreters and sighted guides should be made at least two weeks prior to your visit.

Learn More

Please contact the Museum's Accessibility Coordinator regarding any questions or concerns regarding accessibility for visitors with disabilities.

Nora Nagle

Transportation

Parking and Entrance

  • Visitor drop-off and pickup is allowed at the Museum's main entrance.
  • There is one automated doorway (enter from the front plaza).
  • Paid parking is available in the Museum garage.
  • On each level, spaces near the elevator are designated for visitors with disabilities.
  • Parking is sometimes allowed in the Museum driveway when designated spots in the garage are occupied.
  • The ground level of the garage has a height clearance of 13’ 9”. Ramps to upper levels have a clearance of 7’ 4”.

Public Transportation

  • The Museum is 200 yards away from the MBTA Science Park station (on the Lechmere Green Line).
  • An elevator provides wheelchair access to the Science Park station and platforms.
  • For more information about public transportation access, call the MBTA's Customer Support Line at 617-222-3200 / 617-222-5146 (TTY) or visit the MBTA's accessible services page.

Additional Services

 

Assistive Listening System

The Museum of Science is equipped with an assistive listening system to assist visitors with hearing loss. This system amplifies the presentations at all of the Museum’s stages and theaters. Visitors can borrow a receiver and headset, or neck loop, at the Information Desk in the lobby. A form of ID must be provided to borrow equipment.

The receivers work in the following locations:

  • Mugar Omni Theater
  • Charles Hayden Planetarium
  • Cahners Theater
  • Shapiro Family Science Live! Stage
  • Gordon Current Science & Technology Center Stage
  • Theater of Electricity

If you have questions, or would like more information about this system, please contact the Accessibility Coordinator at accessibility@mos.org or 617-589-3102.

 

Sighted Guide Tours

Museum personnel trained as sighted guides are available to enhance the Museum experience of visitors who are blind or low-vision.

For reservations, please call 617-589-3102 two weeks in advance.

 

ASL Interpreters

ASL (American Sign Language) interpretation often provides the most effective communication for people who are deaf. An interpreter can be arranged with at least two weeks' notice, based on availability. Please call 617-589-3102.

 

TTY

TTY users can contact the Museum at 617-589-0417

 

Mugar Omni Theater

The following options are available for select IMAX films:

  • Rear window captioning
  • Amplified narration
  • Audio description
  • Foreign language translations
  • Show scripts

Receivers and headsets for assistive listening (amplified audio) and audio description (for visitors who are blind or low-vision) are available at the Information Desk in the lobby. A form of ID must be provided to borrow equipment. Reflectors for captioning are available from ushers at the theater entrance 15 minutes before showtime. For quicker service, make a request at the Museum box office when purchasing or picking up tickets. Wheelchair accessible seating is located at the top of the theater.

View schedule and buy tickets

 

Planetarium

An assistive listening (amplified audio) system is available for all shows. The receivers and headsets are available at the Information Desk in the lobby. Scripts are available for select shows. Planetarium staff will provide Braille constellation maps and tactile pictures on request. Wheelchair accessible seating is located throughout the Planetarium. American Sign Language (ASL) interpretation can be arranged with a minimum of two weeks’ notice, based on availability. Please contact the Accessibility Coordinator at 617-589-3102 or accessibility@mos.org to arrange an ASL interpreter.

View schedule and buy tickets

 

Visitor Guide

Available in the Museum lobby, the map / guide (PDF) contains a floor plan. A version of this guide is also available in several foreign languages and at the Information Desk.

 

Mobility

The Museum has ten adult-sized manual wheelchairs, two pediatric wheelchairs, two bariatric wheelchairs, seven strollers, and five electric scooters that guests may borrow for free. They are available on a first-come, first-served basis.

To sign out a wheelchair, stroller, or scooter, please speak to an information specialist at the Information Desk in the lobby. A form of ID must be provided to borrow equipment.

 

Medical and Emergency Assistance

Contact a staff member at the Information Desk.

 

Food Allergies

For allergen information or questions regarding menu items in the Riverview Café, please contact our café managers: 617 589-3180, wpc@mos.org

 

Portable Defibrillators

Several defibrillators are located throughout the Museum of Science. Security personnel have been trained in their use.

 

Parking

The Museum's on-site garage provides hourly parking for approximately 850 cars on a first-come, first-served basis. Museum members receive a discount. Parking is available for visitors with disabilities. Height clearance for the entrance level of the garage is 13’ 9”. Clearance to access floors above the entrance level is 7'4". The entrance level of the garage can accommodate wheelchair lift vans. The garage has an elevator.

Tips for Visitors with Developmental Disabilities/Autism Spectrum Disorders or Sensory Concerns

 

Accessibility Coordinator

  • The Museum of Science has an Accessibility Coordinator in place to assist visitors with questions regarding accessibility for those with disabilities. Please call 617-589-3102 or email accessibility@mos.org.
  • The Accessibility Coordinator can also assist in planning a visit around individual interests or specific needs.

 

Quieter Times to Visit

  • Saturday and Sunday mornings from 9:00 – 11:00 am and weekday afternoons after 2:00 pm (during school year) are often less busy, quieter times to visit.
  • September is usually a less busy, quieter time of year to visit.
  • Visitation will vary depending on holidays, school vacations, weather, and other factors. Please contact the Accessibility Coordinator for assistance at 617-589-3102 or accessibility@mos.org.

 

Restrooms

  • Accessible restrooms located throughout the building (Blue Wing Level 1, Green Wing Level 2, Red Wing Lower Level and Level 1).
  • Accessible Family Restroom located on Level 2 of the Green Wing.
  • Less frequented restrooms are located on the Red Wing Mezzanine Level (Near the Omni Theater exits).
  • Sensory-Friendly Restrooms: all Blue Wing restrooms DO NOT have hand dryers or auto flush mechanisms. The Family Restroom DOES NOT have auto flush and has a paper towel dispenser as an alternative to a hand dryer.

 

Discovery Center

WHERE: Red Wing, near the Atrium

  • Good place to begin introducing a child to the Museum.
  • Geared for children up to age 6.
  • Discovery Center is a smaller area that is physically separate from the Exhibit Halls, so it is less overwhelming.
  • The number of visitors is limited, thus preventing overcrowding.
  • Limits on the number of visitors can result in waiting for admission to this area.

 

Sensory Concerns

  • Light, noise, and crowds vary widely throughout the building.
  • The Omni Theater, the 4-D Theater, and the Theater of Electricity are attractions that provide a large amount of sensory stimulation.
  • Consider bringing noise reducing headphones.
  • If a member of your group has sensory concerns and you would like more information, please contact the Accessibility Coordinator at 617-589-3102 or accessibility@mos.org.

 

Quieter Places and Exhibits

  • There are quieter places and exhibits throughout the Museum.
  • These can vary depending on the time of day, time of year, and show schedules.
  • Transportation and Living on the Edge, both located on the Lower Level of the Blue Wing, tend to be quieter.
  • Contact the Accessibility Coordinator at 617-589-3102 or accessibility@mos.org for current information.

 

Membership

  • Allows unlimited visits for a year
  • Good option for families where members have limited stamina. Stay for 15 minutes or 5 hours — whatever works that day — without worrying about waste.

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