Corporate Member FAQ
Once we've purchased our membership, how soon will we receive our membership fulfillment package?
You should receive your package in approximately one week, although delivery may take longer during holiday periods or other seasonal rushes. Also, please note that renewal requests received at the end of the month tend to take longer to process, as this is when our systems are updated to reflect donations for the month.
How frequently do you send the e-newsletter?
Corporate Connections, the e-newsletter for the corporate membership program, includes notices of upcoming exhibits, programs, volunteer opportunities, events, and other ways to get involved with the Museum. It is sent monthly to the working contact, primary contact, and executive pass holders designated by your company. The working contact is responsible for disseminating the information in it to other employees.
Are the Exhibit Halls passes redeemable for admission to any other museums in the United States?
No. Only executive passes offer complimentary admission to other museums and science centers. Executive pass holders can refer to the pamphlet accompanying the pass for details on the institutions with which the Museum of Science participates in a reciprocal relationship.
Is a corporate membership the same as an individual membership?
No. Each member company receives a number of one-time use paper passes for distribution to employees, guests, and clients. Only executive pass holders receive cards; executive pass benefits are redeemable by pass holder named on card only. ID may be required. Please visit our benefits page for more information.
Is it true that executive passes come with unlimited free parking all year?
Yes, executive pass holders enjoy free parking all year in the Museum garage.
Will my executive pass work with the Museum's new parking system?
Not at this time. Please continue to have parking validated at the Information Desk.
The expiration date on my paper passes is not the same as the expiration date for my company's membership. Did something get mixed up?
No. Our paper passes are ordered in large blocks, all with the same expiration date. As a result, the expiration dates will not always match your company's membership expiration date. Provided your membership is current, expired or soon-to-expire passes can be returned to us and we will exchange them for passes with a later expiration date.
What is the discount for special exhibits?
Discounts for special exhibits vary. The Museum notifies members of the pricing structure well in advance by email, mailings, and Web updates.
As a corporate member, what is the return on investment for my company?
Corporate member companies provide financial support for the Museum of Science — a world-renowned institution dedicated to inspiring and engaging future scientists, engineers, and technical workers. In return, we are pleased to offer member companies a benefits package in which the fair market value significantly exceeds the cost; recognition on our lobby boards (approximately 1.6 million visitors to the Museum annually) and web pages (110,000 unique views per week); and increased teambuilding opportunities for your employees through events and volunteer projects.
Is there a community relations element to a corporate membership?
Yes! Our volunteer program, for example, brings corporate member employees into the Museum to work on a variety of projects that directly benefit individuals not only in Boston and Cambridge, but across the nation as well. In addition, our Corporate Community Fund distributes benefits donated by corporate members to thousands of individuals from a wide range of area schools, social service agencies, and non-profits. We strongly believe that one of the most important aspects of our program is connecting member companies with the Museum; in partnering together, we are able to more effectively provide the wider community with exciting resources, experiences, and opportunities.
